Privacy
The Celtic Manor Resort Website Privacy Statement
General Information
Terms of Use Statement
Introduction
The Celtic Manor Resort respects your privacy and is committed to protecting the personal information that you share with us while browsing this website. Thus, we have prepared this statement to inform you of the guidelines that we follow to ensure that the information you choose to share with us is private and safeguarded.
What our policy means for you
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for two reasons: firstly, to process your orders and secondly, to provide you with the best possible service.
We will not email you in the future unless you have given us your consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
General Browsing
Generally, you can browse through our website without giving us any information about yourself. This means that, unless you voluntarily and knowingly provide us with personal data, we will not know your name, your e-mail address, or any other information identifiable to you.
Providing us with your Personal Data
Certain features on our website require that you provide us with personal data. For example, you might be asked to provide email addresses in order to be placed on our mailing list. Providing us with this information is voluntary, and is only recommended if you wish to have access to those features.
Protecting your Personal Data
The Celtic Manor Resort treats any data that you voluntarily provide us with as confidential. Your personal data is stored in our secure database, which is intended for use only by our company and which is monitored on a regular basis to prevent intrusion or loss of data.
Preventing Third-Party Access to your Personal Data
In most cases, we do not allow third parties to access any of your personal data that we have on store. See Legal Issues, below, for exceptions.
Technical Information
Use of IP Address
Every computer and device connected to the Internet is assigned a unique number known as an Internet protocol (IP) address. Since these numbers are usually assigned in country-based blocks, an IP address can often be used to identify the country, state, and city from which a computer is connecting to the Internet. Google Analytics collects the IP address of website visitors in order to provide website owners a sense of where in the world their visitors come from. This method is known as IP geolocation.
Cookies
For certain areas of this website we use "cookie" technology to identify browsers throughout a visit. The following guidelines dictate our use of cookies:
We only use cookies to enable functional elements of our website, such as login sessions to restricted areas, use of the shopping cart, and online booking sessions.
The cookies we send to your browser will only be active for the duration of the browsing session which includes your visit to www.celtic-manor.com
We do not attempt to gather information about your personal browsing activity with cookies, accept when using of Google Analytics which uses first-party cookies to track visitor interactions. These cookies are used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. We make use of these stats internally to improve the website user experience.
Promotional Competition Terms
The terms and conditions on this page apply to all postal, SMS, email and online competitions operated by The Celtic Manor Resort Ltd.
No employees of The Celtic Manor Resort Ltd or any company associated with a particular competition, promotion, or game, or any member of their family may enter.
Prizes are as stated and no alternatives cash or otherwise are available.
All entries must be received by the closing date as published.
Any closing date for entries and/or rules of play which are published as part of any competition, promotion or game form part of the rules for entry of that competition, promotion or game.
The Celtic Manor Resort accepts no liability for any loss, damage or injury caused by any prizes won.
Publicity may be given to any competition winners and/or entrants and their names and/or photographs used for Marketing purposes.
The determination and decision of the CEO of The Celtic Manor Resort on all matters will be final and no correspondence will be entered into. The CEO reserves the right in absolute discretion to disqualify any entry competitors, or nominee, add to, or write any rules, or to cancel the whole or part of any competition, game or promotion at any stage without prior notification.
Where The Celtic Manor Resort Ltd offers prizes and/or on behalf of an associated company these prizes are provided in their entirety by these associated companies. The Celtic Manor Resort cannot be held responsible for any failure to provide prizes as specified and all enquiries in reference to such prizes will be referred to the associated companies.
No purchase/payment is required unless stated. SMS competitions will cost the participant one standard network message unless otherwise stated.
Additional rules and restrictions may apply for different types of competitions. Please see individual competitions.
If you have agreed to be contacted by The Celtic Manor Resort, we respect your data privacy; you may modify your preferences or get further information by writing to us at The Marketing Dept, The Celtic Manor Resort, The Usk Valley, Newport, South Wales, UK NP18 1HQ
By entering our text competitions you are agreeing to receive occasional SMS and or email messages from The Celtic Manor Resort informing you of promotions, offers and services. You will not be charged for receiving these messages and will always be given an option to stop messages from being sent.
Entry instructions form part of the terms and conditions, and participation in our competitions means acceptance of these terms and conditions.
Legal Issues
This is a United Kingdom website and is subject to United Kingdom law. The Celtic Manor Resort may disclose personal information without your permission when required by law, or in the good faith belief that such action is necessary to protect against harmful activities to The Celtic Manor Resort's guests, visitors, associates, or property (including this website.)
How to Contact Us
If you have any questions or concerns relating to this privacy statement or privacy concerns in general, please contact us via the website
